Refund Policy

Last updated: July 29, 2026

We want you to be happy with our apps. This policy explains trials, cancellations, and refunds for Beacon, Reclaim, and the coolmac Bundle.

Every plan is a subscription billed once every 6 months and renews automatically until you cancel. Cancel anytime — you keep access through the end of the period you already paid for.

Free trial (Beacon)

Beacon includes a 7-day free trial for new subscribers. If you cancel before the trial ends, you won't be charged. Reclaim and the coolmac Bundle do not include a free trial.

14-day money-back guarantee

If you're not satisfied, email us within 14 days of your first charge on a new subscription and we'll refund that charge in full. This applies to your initial purchase of any plan.

Renewals

Renewal charges (after the first period) are generally non-refundable, because you can cancel any time before a renewal to avoid it. If a renewal caught you by surprise, contact us — we review these case by case and aim to be fair.

How to cancel

Cancel any time from the billing portal linked in your purchase receipt, or email [email protected] and we'll take care of it. Cancelling stops future renewals; your access continues until the end of the current paid period.

How to request a refund

Email [email protected] from the address you used to purchase, and tell us which app or plan. Approved refunds are issued to your original payment method via Stripe, typically within 5–10 business days.

Contact

Questions about billing or refunds? Email [email protected].